Frequently Asked Questions

Quick answers about our products, ordering, shipping, and after-sales service.

What products does Lixiang Machinery offer?

We offer a comprehensive range including: single drum rollers (6-26 ton), double drum rollers (1-14 ton), pneumatic tire rollers, asphalt pavers (3.5-9m), cold milling machines (1.0-2.15m), motor graders (180-215 HP), and wheel loaders (3-8 ton). Browse our products page for full details.

How can I get a price quotation?

Submit an inquiry through our contact form, email Lixiang009@gmail.com, or WhatsApp us. Include: product model(s), quantity, destination port, and special requirements. We respond within 24 hours with FOB/CIF pricing.

What are your payment terms?

We accept T/T (bank transfer) and L/C. Standard terms: 30% deposit, 70% before shipment. Flexible terms for long-term partners and large orders.

What is the delivery time?

Standard models: 7-15 working days after deposit. Custom configurations: 15-30 days. Sea freight to destination: typically 15-45 days depending on location. We ship to all major ports worldwide.

What warranty do you provide?

12 months standard warranty on major components (engine, hydraulics, transmission) from shipment date. Extended options available. Covers manufacturing defects — not normal wear or operator damage.

Can I customize the equipment?

Yes! Customizations include: engine brand, emission standard, drum type, paint color, attachments, and decal/manual language. Contact us with your requirements.

How do you handle spare parts?

We supply genuine OEM and aftermarket parts. Air freight (3-7 days) or courier (5-10 days). We recommend ordering a consumables kit with your initial purchase.

Do you offer on-site training?

Yes, we can dispatch a technician for installation, commissioning, and operator training. Remote video training is also available. Please discuss during quotation stage.

What certifications do your machines have?

CE certification and ISO 9001. Engines available in EU Stage II-V and China Stage II-IV. We provide all documentation for customs clearance.

Can I visit your factory?

Absolutely! Visit our Xuzhou facility to see production lines, quality inspection, and test-drive equipment. We assist with invitation letters and local arrangements.

We Are Happy to Help

Don't see your question? Reach out directly — we'll get back to you with clear answers within 24 hours.

Contact Us
💬Chat on WhatsApp